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 Testimonials also at:
                                                  sharky7rus@TrueLocal: Great Service, A+++, recommend to all. Reliable and at a great price. Thanks                                                  Maureen & David from Eltham@Testimonials: We have a large black and white rug that is situated in a high-traffic area of our home. It became very stained from muddy shoes, and a poorly toilet trained dog. We were impressed with the efficient, professional and caring manner in which Sergei went about his work and were thrilled with the results. The rug looks striking and it smells fresh. The Heavenly Hygiene prices were also very reasonable. Thanks so much, Sergei.                                                  Kate from Caroline Springs@ServiceSeeking: Fantastic job. Serghei arrived on time did a really thorough job and got some longterm stains out without any problems. Carpet was dry in a couple of hours and was nice and soft. Great price and he exceeded my expectations will definately recommend him! Thanks again                                                  Chad from South Morang@ServiceSeeking: Nice to deal with A++++                                                  Garreth from Hillside@ServiceSeeking: Serghei showed up on time and did an excellent job, especially considering the state of our carpets. I would definitely recommend Serghei to anyone.                                                  Andy@ServiceSeeking: This is the first time i have used Heavenly Hygiene. He gave me a definite quote and was not late, came on time, did a great job and did not give me any hidden prices. My carpet was dry within one and a half hours and looked and smelled completely new. I would give anyone a very high recommendation for this service. I would definitely use it again.                                                  Isdiarto from Footscray@ServiceSeeking: Well done, very satisfying job!                                                  Hannah from West Melbourne@ServiceSeeking: Serghei was a delight and was very helpful. I would use this business again.                                                  Matt@ServiceSeeking: Serghei did a brilliant job on cleaning our carpets, better than we ever expected and came in cheaper than all other quotes we were given. Would definitely recommend him to anyone and would also hire him again                                                  Korryn from Cheltenham East@ServiceSeeking: Could not be happier! Great price, perfect job. No hidden price hikes, just great quality and professional service. Carpets, couches and rug and came up like new again and smells divine. Highly recommended. Fair pricing, great communication, arrived on time and completed the job no worries. Will definately use again and recommend in future. Great job Serghei and thank you so much!                                                  Irene from Camberwell@Testimonials: Serghei and Andrew did a fantastic job on my carpets and lounge suite. The house smells very fresh and everything is spotless. Their personal presentation was immaculate and they returned all items of furniture back to where it belonged and left no mess at all. I would recommend using them. Their rates are also reasonable.                                                  Hemil from Bentleigh@ServiceSeeking: Very thorough cleaning, excellent customer service and very competitive price. Ticks all the boxes! I hired Heavenly Hygiene for the first time today and would definitely hire again and recommend to others. Great job!                                                  RuiSantos@TrueLocal: Heavenly Hygiene are the consummate professionals. The service was impeccable, and value was unbelievable. They have the newest and best technology on the market which contributes to amazing results. They are that good that I shall no longer consider anyone else. Highly recommended. Without peer. A+                                                  Andre.123@TrueLocal: Very Good job, my carpet is now absolutely clean, fresh and smells brand new. Also my couch is like new, all the stains that were on it are gone and it smells great. I would definitely recommend this service for anyone that needs professional cleaning for an affordable price.                                                  Les & Bill@ServiceSeeking: We have already booked Serghei for April next year. Our carpets are old and we have 2 dogs. He did a thorough and meticulus job, not all services vacuum before cleaning (ask you to do it) given that we are retired we find vacuuming difficult. He also cleaned our kitchen and hallway tiles, they look like new. He moved the furniture we could not manage and made sure all corners, nooks and staircase were cleaned beautifully Thank you so much Serghei                                                  Nicole from Ascot Vale@ServiceSeeking: Heavenly hygiene got back to me straight after I contacted him where others didnt. I was concerned that they were the cheapest and thought they might not do as good a job so they wernt my first choice however they were they were great I would recommend them for sure. It was an added bonus that they were the cheapest as well!                                                  Irchik@TrueLocal: Amazing job guys. Professional and reliable team. Great prices. My carpets look brand new again.                                                  Gloria from Flemington@ServiceSeeking: We chose Heavenly Hygiene due to its attractive price. We were pleasantly surprised by their top quality service and attention to detail. We are happy with the final results and so are our agents! Very satisfied and would recommend.                                                  Efim@ServiceSeeking: Great Service and Recommended to everyone looking for carpet cleaning service                                                  Sandy from Kilsyth@ServiceSeeking: A great job done. My lounge suite looks brand new. They arrived on time, very pleasant, and cleaned up afterwards. Would highly recommend Heavenly Hygiene. This was the 1st company I had used, and hopefully other services I have booked will be just as good.                                                  Amgad from Roxburgh Park@ServiceSeeking: I am very satisfy with the job. Great job.
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FAQ

Which method of carpet and upholstery cleaning is more effective and preferable, Vapour Dry Steam cleaning or Dry cleaning?

Vapour Dry Steam cleaning is by far the most effective and preferable method for carpet cleaning and total sanitisaion, and for your health in general. Dry cleaning can be used for light duty surface carpet cleaning, without cleaning the carpet deep in the core or being effective at sanitising.

 

How soon can I walk on the carpet after the cleaning?

After carpet cleaning by Vapour Dry Steam, you may walk on the carpet immediately.

 

What furniture would be moved during the cleaning process?

We will attempt to move all possible and necessary furniture in your house in order to clean your carpet. Exceptions include: large beds without wheels, book cases, cabinets with fragile china or glass, large cabinets that cannot be moved by a single man, computers, aquariums, or other fragile objects. No extra fees are charged for moving furniture.

 

How long will it take for the carpet to dry completely?

After Vapour Dry Steam cleaning, it usually takes a maximum of 30 to 60 minutes for the carpet to be completely dry. As an exception, heavily soiled locations that require additional cleaning may take up to 1.5 to 2 hours to dry.

 

Does Heavenly Hygiene remove stains?

Yes, we remove the majority of stains on carpets. There are, however, stains that cannot be removed completely, which include aged and previously incorrectly treated stains which may become permanent. No extra fees are charged for stain removal.

 

How often should carpets be cleaned?

It is best to clean carpets twice a year. This allows the fabric of the carpet to be well protected and serve you for much longer, as well as look clean while being free from bacteria, dirt and allergens which make up the main factors that damage the carpet.

 

What services should I recieve when I pay for quality professional carpet cleaning?

Paying for professional and quality carpet cleaning you should recieve:

1. Pre-Inspection. Preparatory check of your carpet to determine the state and identify existing stains and potential problems.

2. Vacuuming. This is a necessary part of carpet cleaning.

3. Pre-spray. This should be non-toxic and non-hazardous treatments, able to suspend soil and dirt, helping the carpet stay clean and soft longer.

4. Removal of soil, dirt and cleaning products, followed by sanitisation of the carpet from bacteria, microorganisms and harmful allergens.

5. Stain removal.

6. Grooming. To reset the pile, leaving the carpet with a silky finish.

 

Can cleaning products be harmful for children or pets?

Heavenly Hygiene uses only non-toxic, harmless and ecollogicaly-firendly products, safe for children, pets and the environment.

 

Does Heavenly Hygiene sanitise carpets?

Of course, we sanitise carpets from bacteria, microbes, viruses, dust mites, allergens using Vapour Dry Steam at 165°C. This stage is included in our system and does not incur any additional costs.

 

Is it possible to remove aged pale stains on carpets?

Such stains are unlikely to be removed. It is possible that you would need to replace that part of the carpet.

 

Does Heavenly Hygiene make any guarantees?

Heavenly Hygiene guarantees to clean carpets to Australian Standard AS3733-1995. We do not guarantee removal of old stains, which may have become permanent or were incorrectly treated previously, consequently becoming permanent. Claims will be accepted within 7 days of the cleaning service only.